HR SERVICES

HR support that fuels success at every level

Trusted HR partner to leading Australian businesses​

Supporting your people to achieve your strategic goals

At IMPACT People and Culture, we provide strategic, tailored HR solutions designed to meet the unique challenges of your organisation. Whether you’re navigating growth, restructuring, or managing everyday HR complexities, our team is here to ensure your people and culture thrive.

We believe HR is about more than just policies and processes—it’s about empowering people and creating workplaces that drive success. That’s why we take a people-first approach to every challenge, offering solutions that are strategic, agile, and sustainable.

Flexible HR packages

HR Projects

From compliance issues to restructuring, we step in to deliver strategic, high-impact results.

  • Strategic HR solutions for one-off projects
  • Leave coverage, compliance support, and policy development
  • Tailored solutions to address specific HR challenges
  • Expert advice and execution on short-term HR initiatives

HR Projects

HR Retainers

HR Retainers

With our HR retainer services, you gain ongoing, flexible support to ensure your HR operations run smoothly.

Our team provides consistent guidance, ensuring you stay ahead of the curve with proactive HR strategies.

  • Regular access to dedicated HR professionals for ongoing support
  • Customised services tailored to your business needs
  • Monthly legal updates and HR performance reviews
  • Execution of a bespoke HR strategy across the employee lifecycle

Trusted by leading Australian businesses

HR services across the employee lifecycle

Our goal goes beyond ensuring compliance or fulfilling a singular brief. Instead, we want to understand what is happening in your organisation, ensure your people are engaged and implement sustainable strategies that drive progress.

Through our delivery of HR services across the employee lifecycle, we can ensure alignment across all levels to ultimately achieve better outcomes.

Business Planning

Workplace Culture and Employee Engagement

Talent Acquisition and Retention

Technology Implementation​

Organisational Restructuring​

Remuneration and Benefits​

Award Interpretation and Audits​

Legal Compliance​

Mergers and Acquisitions​

Leadership Development​

Succession Planning ​

Conflict Resolution​

Behavioural Assessments​

Employment Relations​

Industrial Relations​

And all other generalist HR services​

Why Impact People And Culture?

Empowering people

We focus on building environments where your people can thrive, because when your team is empowered, your entire organisation moves forward.

Tailored to you

Every solution is crafted to fit your unique business needs, ensuring results that last and adapt as your organisation grows

Experience that counts

With years of experience across various industries, we know exactly how to navigate challenges and make a meaningful impact on your organisation’s success.

Hear from our clients

5/5

"From the moment I met Emma and briefed her on the caretaker role during my much-needed holiday, I felt completely confident in her ability to handle anything that might arise in my absence. Emma kept the team on track, kept the CEO informed of key issues, and successfully completed several projects I had requested.

She also provided a thorough handover upon my return, ensuring everything was seamless. I was so impressed that I engaged Emma again to facilitate internal workshops for our people leaders. Once again, she delivered with professionalism, sharing incredible insights that have already led to significant changes within our organisation."

Naomi Myers
Head of People and Culture, YHA
5/5

"As a small business owner with fewer than 10 employees, I recently turned to IMPACT for guidance on handling an employee matter. Emma provided invaluable advice on adherence to procedural and legal guidelines.

Her professionalism and expertise were outstanding, and her calm, supportive approach made navigating this stressful situation much easier. She took the time to explain each step clearly, ensuring I felt confident in my decisions.

Beyond resolving the issue at hand, Emma also provided proactive recommendations to strengthen our HR practices moving forward. I highly recommend IMPACT to any business in need of expert HR support.​"

Marg Otley
Business Owner, Ultimate Care
5/5

"IMPACT’s knowledge and commitment to understanding our business was fantastic and this allowed us to feel very comfortable and supported throughout the process. This brought clarity to our HR needs, and this was conducted with a professional, personalised approach.

IMPACT reviewed our business structure providing great insights and gave us a very clear picture of where we need to head.

We appreciated how easy it was to talk with Emma and every interaction left us feeling supported and well-informed. They’re reliable, knowledgeable, and a great resource for any business - highly recommend!"

Daniel Bowcock
Managing Director, Safe Industries Australia

Work with a HR specialist

Ready to put your people first and make a real impact? Let’s work together to create tailored HR solutions that drive success and growth.

Have a question? We're here to help

Our HR services are designed to be flexible and scalable, offering tailored support to
meet your specific needs.

Whether you’re looking for project-based solutions, or a long-term strategic
partnership, each package is customised to ensure the best outcomes for your
organisation.

Our core services include access to dedicated HR professionals, strategic HR
planning, compliance support, policy development, performance reviews and
recruitment assistance. We also provide monthly legal updates and insights to keep
you informed on any changes that may impact your business.

We work with a diverse range of Australian businesses across various industries,
from small startups to large organisations. Our expertise spans sectors including
technology, healthcare, retail, and manufacturing, among others.

Whether you’re in the early stages of growth, undergoing significant change, or
looking to refine your HR strategy, we have the experience and flexibility to support
companies of all sizes and stages.

Absolutely! We work with organisations across Australia. Our HR services are
tailored to meet the needs of businesses no matter their location.

We leverage technology to provide seamless support and ensure that our solutions
are scalable and effective, regardless of where you operate.

Yes! If you have a specific HR need that isn’t listed on our page, we can likely
accommodate it. Our services are highly customised, and we’re committed to finding
solutions that work for your business.

We encourage you to reach out and share your requirements, and we’ll collaborate
with you to design an HR services package that addresses your unique challenges.

Once you contact us, we’ll schedule a consultation session with an HR consultant to
better understand your organisation’s needs and goals. From there, we’ll guide you through our process, starting with a survey to assess your current HR situation.

After the initial assessment, we conduct a scoping session to determine the best HR
services for your business. Finally, we’ll develop a tailored HR strategy with key
actions and deliverables, ensuring alignment with your business objectives and
ongoing success.